I was an Ultra Tax user for about 15 years. Fine program, fine tech support - however I felt their prices were unreasonably high for what I needed.
For 2018 I switched to Drake and although I found some weaknesses in their conversion program and in some respects falls short on program features - on an overall basis I've been satisfied with the product and the tech support. When you call in, they ask not for your account number, but your EFIN.?? They're based in North Carolina.
I don't use any of their other integrated programs such as Drake Accounting - so I can't discuss that.
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