My call was answered in a couple of minutes.
76 minutes later nothing useful.
I pay around $375 or so a year for QuickBooks Pro Advisor-QuickBooks Premiere Accountants Edition. I call I get a workable/usable answer in a relatively reasonable amount of time. I pay $10,000 or so a year for Lacerte and when I call for telephone support, I wait an hour our more before someone (who doesn't have a clue) to get on the phone and waste my time. Something is obviously broken at Intuit for sure.
Only the best, Ed Heben
Edward D. Heben, CPA/ABV/CFF, CVA, AEP, CMEA
The Heben Group: Edward D. Heben, CPA, P.C. and Capital Haven, LLC
(E) eheben@HGValue.Com * Website: www.HGValue.Com and www.Capital-Haven.Com
CPA = Certified Public Accountant
ABV = Accredited in Business Valuations
CFF = Certified in Financial Forensics
CVA = Certified Valuation Analyst
AEP = Accredited Estate Planner
CMEA = Certified Machinery & Equipment Appraiser
View my profile on LinkedIn:
Proud to serve as a Trustee at Calvary Hospital: www.calvaryhospital.org
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