Topic Thread

1.  IRS eServices contact

Posted 6 days ago
I am currently on hold with the IRS for over four (YES 4) hours trying to work on getting myself on the transcript delivery system. I have completed all applications and received a letter of acceptance together with my activation code. Unfortunately, the IRS says that I am one of the few people who have difficulty with the new verification system. In the last 5 weeks of calls to the IRS, it appears that every agent has a greater difficulty in understanding the problem other that to state it was an "experian" thing, or that they do not understand the problem either.

As a sole practitioner, I really do not have the time or energy to work within such an incompetent system.  Can anyone help this CPA who is far into losing my cool and mind.

Thank you.

Michael Schneider

Michael L. Schneider

2.  RE: IRS eServices contact

Posted 5 days ago
I ended up having to go to Paramus, NJ IRS officer to "prove" my
identity. Passport, birth certificate, my tax return. Not all IRS
offices are equipped
for this.

Try calling this number 844-545-5640 and tell them you need an
appointment to re-establish you e-services profile. They will give you a
time and location in your

Once I went to the office I was able to get in 24 hrs later.

Good Luck.

Perry Paletta CPA

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3.  RE: IRS eServices contact

Posted 4 days ago
E-services problems seem better now. I had received e-mail that my password was about to expire, and was concerned, had tried to access a few times since mid-December. This week: Monday, tried to enter, various error messages. Tuesday, tried again, locked out for too many tries.  Called 866-255-0654. On hold for 1.5 hrs. Woman told me she could mail me access code in 7-10 days, or I could wait for lockout to expire, and use "forgot password" to reset password. Wednesday, did nothing. Thursday, got as far as "forgot password," received temp password in email.  Had to retry twice, but got in and reset password.  Confusing, frustrating, but I think the problems were mostly at their end, and seem to have been fixed.  Anyone else?

4.  RE: IRS eServices contact

Posted 3 days ago
​Pretty much the same story for me.  Did finally manage with the access code arriving in the mail to get things all fixed . . . I think.  Ended up having to use the IRS2Go app to help, though.   ---fjk

Frank Kalenda
Houston TX

5.  RE: IRS eServices contact

Posted 3 days ago

Could you please explain the IRS togo app



Abby Alhante,  CPA


Kurcias  & Alhante, LLC  CPAs

525 Broadhollow Road   Suite 104

Melville NY  11747

516.829-5890  Fax 516-829-3976

Mobile 516-381-9301

( E mail response preferred )


6.  RE: IRS eServices contact

Posted 3 days ago
​One of the pages of the e-Services registration referred to it (IRS2Go) if I was having problems, which I was.  Went to the Play Store (Android phone) & installed it.  Used the "Security" tab (bottom right on my phone) to receive a 6-digit code to complete verification and, finally, the whole registration process.  Depending on the OS of your phone, go to either the Play Store or whatever the Apple equivalent is and search for "IRS2Go" and then download and install it.  Haven't used it for anything else to this point.   ---fjk

Frank Kalenda
Houston TX