Have been an Intuit user since 1990 - used Lacerte until I could no longer afford it, now using ProConnect Tax. ProConnect support is 100% useless - have never had them answer a question for me. So, I am trying tio evaluate other products. To do so, I need a back-up copy of my files. Intuit converts the files to Lacerte format, but I need the Lacerte program to restore them and then produce back-up copies so other software products can accept the files. They will not send me that any longer without me buying the product (sent it to me every year - a working copy that could not actually produce a return, but I could see my actual clients in the software instead of their sample clients).
Nothing anybody can do - just thought I would let folks know just one more reason to hate Intuit. You know, the folks who tell everyone they don't need us and they can call one of their "experts" to do their taxes.
There - got that off my chest!
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Jay P. Haberman, CPA
36 Harriet Dr
Syosset, NY 11791
(516) 775-0175
haberman@cpa.com------------------------------